Job Description
Role’s & Responsibilities
Welcome and Greet Guests: Smile warmly, open doors, and provide an immediate, positive first impression as guests enter.
Manage the Reservation System: Take bookings over the phone or online, track table availability, and organize the waitlist.
Seat Guests Strategically: Escort guests to their tables, hand out menus, and balance the seating layout across server stations.
Estimate Wait Times: Give accurate wait-time estimates to walk-in guests and manage the lobby area during busy hours.
Coordinate with Staff: Inform servers and kitchen staff about large parties, dietary restrictions, or VIP guests.
Sanitize and Prepare Entryway: Keep the host stand, menus, and front entrance clean, organized, and presentable.Bid Guests Farewell: Thank guests as they leave, gather feedback on their experience, and invite them to return
